We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our services.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when:

• You apply for insurance coverage.

• You submit claims or inquiries.

• You engage with our website, mobile app, or customer service.

This information may include:

• Full name, contact information (address, email, phone number).

• Financial details such as payment methods and banking information.

• Insurance policy information, claims history, and driver’s license details (if applicable).

• Any other information relevant to your coverage or claims.

2. How We Use Your Information

We use your personal information to:

• Process your insurance application and provide the coverage you request.

• Manage your insurance policy, including claims processing and billing.

• Communicate with you about your policy, coverage options, or account-related matters.

• Improve our services, website, and overall customer experience.

• Comply with legal obligations and industry regulations.

3. Sharing Your Information

We may share your personal information with:

• Service providers who assist us in delivering insurance services, such as claims processors or payment processors.

• Regulatory agencies or legal authorities when required by law.

• Affiliates and partners to offer products and services that complement your insurance needs, with your consent.

4. Data Security

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse. We use secure methods to store and transmit sensitive information and regularly update our security practices.

5. Your Rights

You have the right to:

• Access, update, or correct your personal information.

• Request the deletion of your data, subject to legal and regulatory obligations.

• Opt out of receiving marketing communications from us.

• Restrict the processing of your data under certain circumstances.

6. Cookies and Tracking Technologies

We may use cookies and other tracking technologies to improve your experience on our website. Cookies help us understand how you interact with our site, enabling us to personalize content and enhance functionality. You can modify your cookie preferences through your browser settings.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will notify you.We encourage you to review this policy periodically to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Bird Dog Insurance Services, LLC

120 S College Ave, STE 3, Tyler, Texas

(903) 534-5554